Services
– Kristal Collection –
Thank you for using the services of SudRezidential.ro and for choosing the hotel apartments or short-term rental from the Kristal Collection range.
We are here for you, always ready to help and support you in any situation during your stay in any of our residences.
Since you have chosen a residence from the Kristal Collection, we want to inform you that it comes with a series of benefits and advantages, which we will explain below.
We want you to know that during your stay in our properties, you have access to a dynamic team focused solely on you and your desires, which you can contact 24/7 at the phone number 0731.111.803.
This assistance service is part of the package you have already purchased when you chose to become our client and is available exclusively for you.
The SudRezidential Team
Concierge desk
– Welcome Services –
If you have any questions or suggestions you would like to share with us, please do not hesitate to contact us at any time, as our team is here to meet your needs.
Our goal is to make you feel safe during your stay, to offer you all our support and attention, to assist you in any way possible during this period, and to help you settle in, just as we do with all our VIP clients.
Below, we present some of the services included in the Welcome Services package, which you can benefit from FREE OF CHARGE or FOR A FEE during your stay in any of our residences
Concierge Vip Service
The entire team is now working for you, and because we aim to respond promptly to any request from you, we provide a phone number you can confidently call whenever you deem necessary.
Cleaning and In-Apartment Assistance
A team of professionals will discreetly handle the entire process of cleaning, refreshing, and restocking consumables at the location, as we offer this service free of charge to those staying in our locations for more than 5 days.
*These services are provided free of charge by the Kristal Collection team.
Technical Services Anytime
If you encounter difficulties using our equipment in any of the locations where you are staying, you can request technical assistance at the concierge desk, and a team will head to your location to resolve the issue.
*These services are provided free of charge by the Kristal Collection team.
Security, Guard, and Valuables Transportation
Your safety is important to us. If you feel you need security, guard services, escort, or valuables transportation during your stay, you can request this package at any time. These services are paid directly to the company we partner with in these situations.
*These services are provided for a fee by the companies we collaborate with.
Guide, Location Tours, and Reservations
If you wish to visit various areas, museums, special locations, or simply want to explore the capital and are unsure of the main attractions or want to learn their history and stories, we can assist, support, and even accompany you wherever you wish to go. Additionally, we can handle reservations at the best restaurants and clubs in Bucharest.
*These services are provided for a fee by the companies we collaborate with.
Transportation and Airport Transfer Services
Because we pay attention to your needs and want your stay at our locations to be excellent, we offer transportation services wherever you need, both within Bucharest and its surroundings. Our professional and discreet drivers can accompany or transport you anytime with any type of vehicle you require, from sedans to buses or VIP vans, especially used for airport transfers.
*These services are provided for a fee by the companies we collaborate with.
Park Café Bussines Lounge
Because we like to pamper you, we offer free access during business hours to our Sud Rezidential Park Café Business Lounge as a VIP member, located approximately 5 minutes from the property where you are staying.
You have the opportunity to enjoy the best products and beverages in an elegant atmosphere, either on the terrace or inside the location.
Additionally, you can use our lounge for your business meetings, as this is its primary purpose.
*These services are provided free of charge by the Kristal Collection team.
The Social Hub
If you need a spacious location to present your ideas or to welcome your guests or business partners, we have just the place for you, which we offer free of charge during business hours.
This special venue provides access to meeting rooms, a protocol room, an excellent café, various office zones, a signing room, and a relaxation area where you can set your priorities with your team. The Social Hub is located close to your apartment, just a 10-minute drive away, and is a premium location, voted the most elegant business hub in the industry.
*These services are provided free of charge by the Kristal Collection team.
OxyGo Kids World – Coming Soon
Children are the most precious gift we can receive, and they hold a special place in our hearts. That’s why we want to inform you that as part of the VIP package you enjoy, you have free access with your family to the most complex play area called OXYGO Kids World, located about 15-20 minutes by car from your current location.
You will find an extraordinary universe spread over 3 floors, dedicated to children of all ages, a unique location where you can have fun with the little ones or the big ones, or enjoy your coffee in the lounge on the second floor of the OxyGo Kids building.
*These services are provided free of charge by the Kristal Collection team.
Premium Wellness and Spa
The most modern wellness complex in the southern part of the capital is just a minute away from your accommodation. Whether you choose the outdoor or indoor pools, the excellent spa, swimming pools, sports courts, or the zumba, aerobic, fitness, and spinning classes, Premium Wellness and Spa is always ready to welcome you with a prior appointment.
*These services are provided for a fee by the companies we collaborate with.
Kristal Beauty Salon
Do you need beauty services or the services of a cosmetic salon during your stay in our locations?
You now have access to the best and most luxurious beauty salon located just 2 minutes away, which you can contact by phone to make an appointment.
You can benefit from premium services, including cosmetics, manicure, pedicure, body massage sessions, and therapy sessions.
*These services are provided for a fee by the companies we collaborate with.
Kristal Restaurant and Terrace
One of the best restaurants in Bucharest is just 2 minutes away and is called Kristal Restaurant, part of our group of companies.
This exceptional location offers an excellent atmosphere where you can enjoy the finest products and drinks, both in the non-smoking area and on the terrace, which is luxuriously designed by our team.
You can take our word for it when we say our restaurant is among the top locations in Bucharest, or you can simply search and see for yourself that we maintain the highest standards to ensure our clients are always satisfied.
You can make a reservation at our restaurant by calling 0740.271.077. Please mention that you are a Kristal Collection client, as we have prepared a special experience and substantial discounts for you.
*These services are provided for a fee by the companies we collaborate with.
We aim to make your stay as pleasant as possible. If we have overlooked something or if there is a specific service not included in our offer that you desire, please contact us personally and let us know your request immediately.
We are here for you, focused on your requirements, and always ready to assist you in any situation. We wish you a pleasant stay and an excellent visit, and don’t forget that we are always just a click away.
It’s time to open the envelope left by our team in the apartment to use our mentioned locations.
Please remember that it is mandatory to present the VIP card you received AT ALL OUR FREE LOCATIONS so that our staff knows you are a VIP client of SudRezidential.ro.
The VIP card not only gives you priority access to our locations but also provides certain free services and the premium packages you benefit from.
Discover the luxury and comfort of our VIP apartments from the Kristal Collection and enjoy an unforgettable rental experience in Bucharest.
BOOK NOW0731.111.803
0731.111.803
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